Terms of Service

1. General
Server Cristiano Network, agrees to provide services described in the Service Order(s) signed by the parties (“Services”) to the customer subject to the following Terms of Service. Use of our services constitutes acceptance and agreement to these Terms of Service and all attachments. We will make all reasonable efforts to provide a quality service to our Customer.

We agrees to provide the client web hosting for a monthly/quarterly/semi-annual/annual fee. We will never require clients to advertise for Server Cristiano Network on their website in any way shape or form unless agreed upon such as a non-profit organization receiving complimentary hosting.

Clients are allowed to use the service for business/commercial or personal websites or content. Server Cristiano Network reserves the right to change this agreement at any time without notice.

2. ACCOUNTS CAN BE REFUSED AND/OR DISCONTINUED AT SERVER CRISTIANO NETWORK DISCRETION.

This is a very careful and secure company and WE WILL check your customer input to confirm your information. Any irregularities will be cause for refusal. but we do have HIGHLY satisfied customers on a clean service as a result.

Violation of any of Server Cristiano Network Rules and Regulations could result in a warning, suspension, or possible account termination. Accounts terminated due to policy violations will not be refunded. Free domains which have been granted for customers paying annually are released to the customer at the end of there hosting period. Domains terminated due to policy violations will not be released to the customer.

3. Account Setup / Email on file

We will setup your account after we have received payment and we and/or our payment partner(s) have screened the order(s) in case of fraud. It is your responsibility to provide us with an email address which is not @ the domain(s) you are signing up under. If there is ever an abuse issue or we need to contact you, the primary email address on file will be used for this purpose. It is your responsibility to ensure the email address on file is current or up to date at all times. If you have a domain name registered with Server Cristiano Network, it is your responsibility to ensure that the contact information for your domain account and your actual domain name(s) is correct and up-to-date.

Server Cristiano Network is not responsible for a lapsed registration due to outdated contact information being associated with the domain. If you need to verify or change this information, you should contact our sales team via email. Providing false contact information of any kind may result in the termination of your account. In dedicated server purchases or high risk transactions, it will be necessary to provide government issued identification and possibly a scan of the credit card used for the purchase. If you fail to meet these requirements, the order may be considered fraudulent in nature and be denied.
4. Transfers

Our technical support team will make every effort to help you move your site to us. However, transfers are provided as a courtesy service, and we can not make guarantees regarding the availability, possibility, or time required to complete an account transfer. Each hosting company is configured differently, and some hosting platforms save data in an incompatible or proprietary format, which may make it extremely difficult if not impossible to migrate some or all account data. We will try our best, but in some cases we may be unable to assist you in a transfer of data from an old host.

The free transfer services are available for 30 days from your sign up date. Transfers outside of the 30 day free period will incur a charge; please contact a member of the technical support department with specific details to receive a price quote.

5. Contents

All services provided by Server Cristiano Network may be used for lawful purposes only.

The customer agrees to indemnify and hold harmless Server Cristiano Network from any claims resulting from the use of the service which damages the subscriber or any other party.

Examples of unacceptable Contents or Links on all Shared, Reseller, VPS, and Dedicated Server:
•Topsites
•Pirated software/Warez
•IRC Scripts/Bots
•Hacking programs, archives or sites
•Image Hosting Scripts (similar to Photobucket or Tinypic)
•Warez Sites or Link
•AutoSurf/PTC/PTS/PPC sites
•IP Scanners
•Bruteforce Programs/Scripts/Applications
•Mail Bombers/Spam Scripts
•Banner-Ad services (commercial banner ad rotation)
•Commercial Audio Streaming (more than one or two streams at a time)
•Torrent Sites or Links
•File Hosting sites or Links like Rapidshare, MegaUpload, MediaFire, etc.
•Illegal Music, Movies, Video or any related files
•Proxys (including links to proxy websites)
•Escrow/Bank Debentures
•High-Yield Interest Programs (HYIP) or Relates sites
•Investment sites (FOREX, E-Gold Exchange, Second life/Linden Exchange, Ponzi, MLM/Pyramid Scheme
•Sale of any controlled substance without prior proof of appropriate permit(s)
•Lottery Sites
•MUDs/RPGs/PBBGs
•Hateful/Racist/Harassment oriented sites
•Forums and/or sites that distribute or link to warez/pirated/illegal content
•Fraudlent sites
Account will be automatically terminated with or without any notice if found out any of unacceptable contents listed above.

Any account found connecting to a third party network or system without authorization from the third party is subject to suspension. Access to networks or systems outside of your direct control must be with expressed written consent from the third party. Philhosting may, at its discretion, request and require documentation to prove access to a third party network or system is authorized.

We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene, threatening, illegal, or violates our terms of service in any manner may be removed from our servers (or otherwise disabled), with or without notice.

Failure to respond to email from our abuse department within 48 hours may result in the suspension or termination of your services. All abuse issues must be dealt with via troubleticket/email and will have a response within 48 hours.

If in doubt regarding the acceptability of your site or service, please contact us at abuse@servercristiano.com and we will be happy to assist you.

Any site found to host pornography or linking to pornography will be suspended immediately without notice.

Resellers: we will suspend the site in question and will notify you so you may terminate the account. We will further monitor your activity; more than one infraction of this type may result in the immediate termination of your account.

Direct customers: Your services will be terminated with or without notice.

Violations will be reported to the appropriate law enforcement agency.

It is your responsibility to ensure that scripts/programs installed under your account are secure and permissions of directories are set properly, regardless of installation method. When at all possible, set permissions on most directories to 755 or as restrictive as possible. Users are ultimately responsible for all actions taken under their account. This includes the compromise of credentials such as user name and password. It is required that you use a secure password. If a weak password is used, your account may be suspended until you agree to use a more secure password. Audits may be done to prevent weak passwords from being used. If an audit is performed, and your password is found to be weak, we will notify you and allow time for you to change/update your password.

6. Background Running Programs

Server Cristiano Network doesn’t allow background-running programs. This includes any IRC related software such as bouncers and bots.

7. Banned Scripts

You are free to use any scripts you wish provided they do not affect the normal operations of the server and they are not mentioned specifically above. Scripts that are commonly known for causing server disruption include large cgi-based message forums, chat programs, auctions, and banner exchanges. In the event a script affects normal server and/or administrative operations, Server Cristiano Network reserves the right to disable the account pending client cooperation and resolution.

Violation of indecency and obscenity laws can result in criminal penalties.

8. Intellectual Property Rights

Material accessible to you through Server Cristiano Network Services may be subject to protection copyright laws, or laws protecting trademarks, trade secrets or proprietary information. Except when expressly permitted by the owner of such rights, you must not use the Server Cristiano Network Service in a manner that would infringe, violate, dilute or misappropriate any such rights, with respect to any material, which you access or receive through the Server Cristiano Network. If you use a domain name in connection with the Server Cristiano Network Service or similar service, you must not use that domain name in violation of any trademark, service mark, or similar rights of any third party.

9. Spam or Unsolicited E-Mail

You must not use the Server Cristiano Network, Server Cristiano Network equipment or any Server Cristiano Network email address in connection with the transmission of spam, flames, mail bombs, or substantially similar, unsolicited email messages. Your domain may not be referenced as originator, intermediary, or reply-to address in any of the above. This prohibition extends to the sending of unsolicited mass mailings from another service that in any way implicates the use of the Server Cristiano Network. equipment or any Server Cristiano Network email address. A message is considered unsolicited if it is posted in violation of a newsgroup charter or if it is sent to a recipient who has not requested or invited the message. For purposes of this provision, merely making one’s email address accessible to the public will not constitute a request or invitation to receive messages.

If you are found to have spammed, Server Cristiano Network reserves the right to disable your domain with or without warning. In addition, Server Cristiano Network may impose a penalty for each spam policy violation. Server Cristiano Network solely reserves the right to refuse or cancel service to known spammers. Lastly, Server Cristiano Network reserves the right to determine what violates this policy. As such, any violation may result in cancellation of services without refund.

10. Abuse

Any attempts to undermine, slander, libel, threaten, or cause harm to a Server Cristiano Network server, customer, employee, or the company directly is strictly prohibited and is grounds for immediate termination without any refund. In addition, we will pursue all attempts to the fullest extent of the law.

Backup and Account Restoration

Client are solely and entirely responsible, and Server Cristiano Network is in NO way responsible, for the management and backup of all client’s data, and all updates, upgrades, and patches to any software that customers use in connection with Server Cristiano Network services.

We strongly recommend that you always backup your account to keep copies of your data off-site with you for emergency purposes. Server Cristiano Network shall not be liable for loss of data under any circumstance.

Indemnification

Customer agrees that it shall defend, indemnify, save and hold Server Cristiano Network (or it’s employee’s/owners) harmless from any and all demands, liabilities, losses, costs and claims, including reasonable legal fees asserted against Server Cristiano Network, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it’s agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Server Cristiano Network against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Server Cristiano Network server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party and (3) copyright infringement. Customer agrees to limit the liability of Server Cristiano Network to the amount paid for service.

Free Domain Offers

The terms & conditions for our free domain name offer are plain and simple. We will register the domain name for 1 year on your behalf (Only available for New Customers during sign up). All we ask is that you stay hosting with us for a minimum of 6 months. If you stay for 6 months or longer and then decide to leave you are free to take the domain at no charge. If you do not stay for 6 months you will be required to pay the full price of the domain name before your account can be cancelled.

Server Limits
•300 email messages limit per domain per hour or 600 email per domain per day.
•50 concurrent database connections at one time.
•Apache threads to be open no longer then 999 seconds.
•Php upload limit of 2 megs.
•Max php session time of 300 seconds or less.
•Max php memory limit up to 32MB.
•Limits are subject to change at anytime.
News and Updates

News and any updates for in any of Server Cristiano Network services will be posted in our website http://www.servercristianonetwork.com

Third-Party Application Support

Server Cristiano Network will not guarantee or provide any technical support for any free third-party web application available in CPanel, Fantastico and Plesk control panel such as Forums, Blogs, Cart, etc.

Refund and Cancellation Policy

For payment, Server Cristiano Network accepts Visa, MasterCard, Discover, American Express PayPal or Google Checkout. Server Cristiano Network invoices exclusively via e-mail. Server Cristiano Network does not send out invoices via postal services.

You may cancel your account at any time and receive a full refund (excluding any setup fees or domain name registrations fees incurred) if cancelled within our thirty (30) days (from the account subscription date) money-back guarantee period. To receive this refund, you may not be on a custom package of any sort. You must be on one of the pre-created packages/plans by Server Cristiano Network that is listed on our site. You may cancel for any reason. Refunds are not available for account renewal or if the account has violated any terms on this page.

If after thirty (30) days from the start of your account subscription you wish to cancel your hosting account, you will receive no refund of any monies already paid to Server Cristiano Network Company Ltd.

No refunds are available on SSL Certificates, Domain registrations and transfers or Dedicated server and VPS payments.

Late Payment

All payments are due in full on the monthly anniversary date. Failure to remit payment for services within fifteen (15) consecutive days including the monthly anniversary date shall result in automatic temporary suspension of the account without any notice.

You will receive a payment reminder everyday from the start of your payment due date. If after 30 days payment has not been received or we have not been contacted regarding payment, your account will be terminated without any further notice.

Cancellation

You must use only one of following methods to deliver a official written notice of cancellation: Please send an official cancellation request through email or personally to our office. On receipt your account will be pending cancellation within 24 hours. Please include your Name, domain name, username, password and your reason for canceling.

Disclaimer

Server Cristiano Network will not be responsible for any damages your business may suffer. Server Cristiano Network makes no warranties of any kind, expressed or implied for services we provide. Server Cristiano Network disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Server Cristiano Network and its employees. Server Cristiano Network makes a 99.9% Uptime guarantee.

Server Cristiano Network keeps daily backups of their servers. Server Cristiano Network can accept no responsibility for any loss of data or consequences arising from this. Server Cristiano Network always advises clients to back up their site data regularly for its own protection.

Server Cristiano Network furthermore expects that its customers who provide hosting services (resellers) to others will ensure its customers fully comply with all applicable laws concerning the privacy of online communications and any other policy of Server Cristiano Network. A customer’s failure to comply with those laws will violate this policy.

If a customer provides hosting services (resellers) to others and decides to cancel their reseller hosting account with Server Cristiano Network then Server Cristiano Network will not be responsible for maintaining hosting for the resellers customers.

Finally, Server Cristiano Network wishes to emphasize that in accepting services, customers indemnify Server Cristiano Network for the violation of any law or Server Cristiano Network policy, that results in loss to Server Cristiano Network or the bringing of any claim against Server Cristiano Network. This means that if Server Cristiano Network is sued because of activities of the customer that violate any law, or this policy, the customer will pay any damages awarded against Server Cristiano Network, plus costs and reasonable legal fees.

Failure to comply with any of our terms & conditions will result in grounds for immediate account termination without any notice.

Rights reserve

Server Cristiano Network reserves the right to change, edit, or update the policies contained in this document, along with the content on our website at any time for any reason without notice.

Support

We'd love to hear from you! The best way to get in touch with us is via email from our contact form below.

Phone General Inquiries:
1-305 320 3532
1-305 721 0025
1-917 668 9333
Info@servercristiano.com
Sales@servercristiano.com
Billing@servercristiano.com
Support@servercristiano.com

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